Procurement savings on paper often disappear into coordination time. Here is how we model the real cost of a fragmented supply base.
A separate IT provider, cleaner, courier and security firm looks efficient until you count the hours your team spends coordinating them.
Every supplier brings a different reporting format, a different escalation path and a different renewal date. Nobody is accountable for the gaps between them.
Consolidation only works if each service line keeps its own specialists and SLAs. A generalist doing everything badly is worse than five specialists.
That is the model we run: nine specialist divisions, one contract, one monthly performance pack and one escalation point.