Technology
Managed IT Support
Fully managed helpdesk, monitoring and vendor management under a fixed monthly fee with contracted response times.

One number to call. We own the incident from first contact to root cause, including chasing your ISPs and software vendors.
What's included
- UK-based helpdesk with contracted SLAs
- 24/7 proactive monitoring and patching
- Vendor and licence management
- Onboarding and offboarding runbooks
- Quarterly technology reviews
How we work
01
Audit
We review what exists today and where the risk and cost sit.
02
Deliver
A named lead runs the work against agreed dates and SLAs.
03
Report
Monthly performance reporting and a quarterly review.
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